We offer a 14 days return policy after you receive your order (exceptions may apply). To be eligible, the products must be in the same condition as received, unused, in its original packaging. The materials required to ensure it is packaged securely and the shipping cost are at the customer charge. Customer must also provide a tracking number. To make your return request, please send an email at info@studioakiyo.ca
Once we receive and inspect the order to confirm its eligibility, you will be automatically refunded in the same payment method you previously choose at the checkout and an email confirmation will be sent.
Exceptions; Sales, promotions, items marked as 'limited edition', DIY Kits and tealight samples will not be eligible for returns.
